Title: Privacy Policy Last updated: March 2026

This Privacy Policy explains how Lunar Rose Crafts (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit lunarrosecrafts.co.uk, make a purchase, or contact us.

1. Information We Collect We may collect: • Name, email address, postal address, phone number (if provided). • Order details including items purchased and delivery information. • Payment information processed securely by third‑party providers (we do not store full card details). • Technical data such as IP address, browser type, device information, and cookies. • Communication records from emails or contact forms.

2. How Your Information Is Used Your information is used to: • Process and deliver orders. • Contact you regarding your purchase or enquiries. • Improve our website and services. • Send updates or promotional emails if you have opted in.

3. Sharing Your Information We only share your information with trusted third parties, including: • Payment processors (e.g., Stripe, PayPal). • Delivery services (e.g., Royal Mail). • Website hosting and analytics providers. We never sell your information.

4. Cookies Our website uses cookies to: • Improve functionality and performance. • Understand how visitors use the site. • Provide a smoother browsing experience. You can manage cookies through your browser settings.

5. Data Security We take reasonable steps to protect your personal information through secure systems and trusted providers.

6. Your Rights You may: • Request access to your data. • Ask for corrections. • Request deletion where applicable. • Withdraw consent for marketing. Contact: contact@lunarrosecrafts.co.uk

7. Data Retention We keep your information only as long as necessary to: • Fulfil orders, • Meet legal obligations, • Resolve disputes, • Maintain business records.

8. Third‑Party Links We are not responsible for the privacy practices of external websites.

9. Changes to This Policy Updates will be posted on this page with a revised date.

10. Contact For privacy enquiries: contact@lunarrosecrafts.co.uk